Understand
Bring together the context needed to understand what is happening.
STATE-OF-THE-ART TECHNOLOGY FOR CONNECTED SERVICES
Connecting people, properties and services
scotsphere AI develops practical digital solutions that help organisations understand what is happening, respond sooner and deliver better outcomes.
From resident-centred property services to AI-enabled customer journeys, we design around the people being served and the teams delivering the service.
SmartProperties
Turn connected properties into connected services
SmartProperties brings together the property, the resident, connected devices and the services around them — helping organisations understand what is happening, identify what needs attention and respond sooner.
Designed around residents rather than technology, SmartProperties creates a shared digital foundation that can support housing, care and other connected services without adding another isolated system for teams or residents to manage.
- Understand properties, rooms and connected devices in context.
- Identify changing conditions and emerging issues earlier.
- Connect insight to the teams, systems and services that can respond.
- Keep the resident at the centre as technology and services change over time.
Never miss a business call again
AI Voice Agents can answer enquiries, schedule appointments, qualify leads and help manage routine customer requests.
Every missed call is a missed opportunity. Choose the established service that matches the call journey you want to improve.
Whether you need a first response for every inbound call, a virtual receptionist or an out-of-hours route, each service keeps its own clear proposition and destination.
Where would better connections make a difference?
Choose the challenge that best reflects your organisation.
Councils, housing providers and public services
Make connected properties operationally useful
Bring together property, resident, device and service context so teams can understand what is happening and coordinate the right response.
Discuss SmartPropertiesSmall and medium-sized businesses
Turn more customer conversations into completed work
Use AI Voice Agents to answer calls, handle routine enquiries, make bookings and connect conversations with the systems your team already uses.
Discuss AI-enabled solutionsPractical delivery
Start with the resident and the property — then design the technology around them
We treat the connected property as part of the service infrastructure, not as a collection of individual devices.
That means understanding the resident experience, the property, the services involved and the operating model first — then designing the architecture, integration and technology that best support them.
What businesses have said
These established case studies keep their attribution and scope alongside the customer statement.
JustClear Edinburgh
“It is like having a receptionist who never takes a day off. The portal is great. It is so much easier to use than the Google calendar and I think this will be a really useful tool for us.”
JustClear Edinburgh, Waste Removal
AVW Garages Edinburgh
“It's like having an extra team member who never misses a shift. The system handles over 100 calls a day, books MOTs in real time, and even calls customers when their cars are ready.”
Keith Main, Managing Director, AVW Garages Edinburgh
Digital Marketing Scotland
“The AI agent is incredible and has helped our clients increase conversions and revenue massively.”
Colin McKellar, Managing Director, Digital Marketing Scotland
Frequently Asked Questions About AI Call Answering
Answers to common questions before getting started with scotsphere AI.
How does the AI voice agent answer my calls?
Your AI voice agent is trained specifically on your business information — your services, FAQs, opening hours, and more. When a call comes in, the agent engages naturally with your caller, answers their questions, and can capture lead details or take messages on your behalf.
How much does scotsphere AI cost?
Pricing starts from as little as £0.19 per minute with no long-term commitment required. You only pay for the calls your agent handles, making it a cost-effective alternative to hiring a full-time receptionist.
What happens during the 14-day free trial?
The 14-day free trial gives you full access to the service so you can experience the impact before committing. Your AI agent is set up, trained on your business, and live — ready to answer real calls from day one.
Can the AI be customised to my business?
Your agent is trained on your specific business information, brand tone, and the types of calls you receive. You can customise how it greets callers, which questions it handles, and how it escalates or transfers calls when needed.
Company and accreditation information
The established accreditation and company information remains available alongside the public services.
Cyber Essentials
Cyber Essentials Certified
Certification information is available through the published registry record.
Bloom
Bloom Accredited Supplier
Supplier accreditation information is available from Bloom.
Start Your 14-Day Free Trial — No Commitment Required
Join businesses using scotsphere AI to give callers a more dependable first response.
Book a demo to discuss which real service destination is right for your business.